Shipping policy
We currently ship exclusively only to United-Kingdom.
Average Delivery Time
Once an order is placed, we take 1-3 working days to process it. During the week, orders are typically processed within one working day, but if you place your order on a Friday evening or over the weekend, processing may take a bit longer. Once your order has been processed, it will be dispatched, and delivery takes an average of 8-12 working days.
We strive to make the ordering and delivery process as smooth as possible. If you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.
Placing an Order
Ordering from Avora London is simple. Here’s how it works:
1. Add to Cart: Go to the product page and click the black “Add to Cart” button. Be sure to check that you have selected the correct variants (e.g., size, color).
2. Proceed to Checkout: If everything looks good, click on “Proceed to Checkout.”
3. Enter Your Information: On the information page, provide your address details and make sure they are correct. Once all information is accurate, click “Continue Shipping.”
4. Confirm Shipping Details: On the shipping page, review your address details. Please note, all orders are shipped free of charge, as a token of our appreciation to our customers.
5. Proceed to Payment: Click “Proceed to Payment.”
6. Select Payment Method: Choose from our SSL-encrypted payment options to ensure a secure transaction.
7. Complete Your Order: Once you’ve selected your payment method, click “Complete Order.” You will be redirected to your chosen payment provider to finalize the transaction. If you encounter any issues, please feel free to contact us.
Shipping Costs
We cover the shipping costs for every order—there’s no minimum order quantity required. All products are delivered directly to your door, 100% free of charge.
Shipping Your Order
Found the perfect item on our website? We want you to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped promptly.
To maintain fair prices for our products, we collect parcels in bulk and ship them together once we’ve reached a minimum shipping volume. We appreciate your understanding as we strive to reduce environmental impact and contribute to a healthier world.
Please note: Like many other online stores, we are experiencing occasional delays due to the ongoing pandemic. We kindly ask for your patience and understanding during this time. Rest assured, we are doing our best to ship your order as quickly as possible.
If you need your order dispatched urgently, please contact our customer service team via email. We’re happy to assist and find the right solution for you!
